Respect - more than just a word.

Support Services

If you or someone you are with is in immediate danger call 000.

Here is a list of places you can contact if you need help, support or just someone to talk to.

Kids Helpline
Kids Helpline is Australia’s only 24/7 counselling and support service for children and young people aged 5-25 years. Qualified counsellors provide free, private and confidential support via phone, email and web. You can talk to them about anything.
Phone: 1800 55 1800 (24 hours a day, 7 days a week)

1800 RESPECT is a 24 hour phone and online counseling service to assist people who have been or who are affected by sexual assault, domestic or family violence.
Phone: 1800 737 732 (24 hours a day, 7 days a week)

Lifeline is a national charity providing all Australians experiencing a personal crisis with access to 24 hour crisis support and suicide prevention services. They also provide online counseling services.
Phone: 13 11 14 (24 hours a day, 7 days a week)

Suicide Call Back Service
The Suicide Call Back Service provides free nationwide professional telephone and online counselling for anyone affected by suicide.
Phone: 1300 659 467

Beyond Blue
beyondblue is working to reduce the impact of depression and anxiety in the community by raising awareness and understanding, empowering people to seek help, and supporting recovery, management and resilience. They provide both phone and online counseling services. They also run a website for youth affected by depression and anxiety.
Phone: 1300 22 4636
Youth Website:

Butterfly Foundation for Eating Disorders
Butterfly runs a national support line, which is staffed by trained counsellors experienced in assisting with eating disorders.
Phone: 1800 33 4673 (Mon-Fri 8am-9pm AEST)

DrugInfo is a service provided by the Australian Drug Foundation that offers information about alcohol and other drugs and the prevention of related harms.
Phone: 1300 85 85 84 (Mon-Fri 9am-5pm)

Family Drug Support
Family Drug Support assists families throughout Australia to deal with alcohol and drug issues in a way that strengthens relationships and achieves positive outcomes.
Phone: 1300 368 186 (24 hours a day, 7 days a week)

Cannabis Information and Helpline
The Helpline is a confidential information and support line for cannabis users and friends and family who are concerned about cannabis use by those close to them. They provide counselling, information and referrals that will assist you in your current situation. They will link you to the most appropriate support services and resources for your situation in your area.
Phone: 1800 30 40 50 11am – 7pm Monday to Friday (including public holidays)

eheadspace is a confidential, free and secure space where young people 12 – 25 or their family can chat, email or speak on the phone with a qualified youth mental health professional.
Phone: 1800 650 890

Family Relationships Online
Family Relationships Online provides all families (whether together or separated) with access to information about family relationship issues, ranging from building better relationships to dispute resolution. They also run the Family Relationship Advice Line, a national telephone service established to assist families affected by relationship or separation issues.
Phone: 1800 050 321 (Mon-Fri 8am-8pm, Sat 10am-4pm)

Translating and Interpreting Service
The Translating and Interpreting Service (TIS National) is an interpreting service provided by the Department of Immigration and Border Protection to provide interpreting services for people who do not speak English and for agencies and businesses that need to communicate with their non-English speaking clients.
Phone: 131 450 (24 hours a day, every day of the year)

Click here for a list of homelessness support services across Australia.